We're reviewing a suggestion to improve the functionality of our WhatsApp Bot. Currently, the bot can only send Meta-approved templates triggered by predefined actions. If a customer closes the conversation, they must repeat the entire registration and installation process to trigger the corresponding template again. The proposed improvement is to create a default reply option. This would allow customers to type a keyword and receive a default response with a menu of options to consult their card details, without having to restart the process. We're considering this enhancement to make the WhatsApp Bot more user-friendly and efficient. Stay tuned for updates!