Allow Editing Client Phone Numbers We're currently reviewing a suggestion to allow the editing of client phone numbers. At present, if someone registers with an incorrect phone number, they need to reinstall the app. Similarly, updating a phone number requires signing up again. This process is inconvenient and disrupts transaction tracking, which doesn't align with effective CRM practices. Allowing profile phone number edits would ensure all transaction records remain intact and accurate without counting the updated number as a new customer. We're considering this improvement to enhance user experience and maintain accurate transaction tracking. Stay tuned for further updates!
Membership Card Daily Visits We're reviewing a suggestion to improve the daily visits feature within our membership cards. Currently, customers need to wait 24 hours before their next visit is available. The proposed change would allow the next visit to become available as soon as the next day starts. This would be particularly beneficial for customers who make purchases at different times of the day, like lunch one day and breakfast the next morning. We're considering this adjustment or making it configurable to better accommodate our users' needs. Stay tuned for updates!
We're reviewing a suggestion to enhance membership functionality in the dashboard. Currently, there's no way to automate or update membership limits, and actions like adding a point to a membership card through make.com are not working. To address this, we're considering providing access to redeem membership visits directly in the dashboard, similar to other loyalty mechanics. This update aims to streamline and automate membership management, ensuring all actions function correctly.
Default Reply for WhatsApp Bot We're reviewing a suggestion to improve the functionality of our WhatsApp Bot. Currently, the bot can only send Meta-approved templates triggered by predefined actions. If a customer closes the conversation, they must repeat the entire registration and installation process to trigger the corresponding template again. The proposed improvement is to create a default reply option. This would allow customers to type a keyword and receive a default response with a menu of options to consult their card details, without having to restart the process. We're considering this enhancement to make the WhatsApp Bot more user-friendly and efficient. Stay tuned for updates!
Plan Downgrade & Card Deactivation We've identified a potential issue where clients downgrading from the Growth or Premium plan to the Basic plan retain access to all their cards from the higher-tier plans. To address this, we're considering implementing a process that prompts clients to select which card they want to keep upon downgrading. The remaining cards would be automatically deactivated and can only be reactivated if the client upgrades their plan back to Growth or Premium. This change aims to ensure a seamless transition and proper plan management. We appreciate your feedback and are working on a solution. Stay tuned for updates!
Currency Display in Dashboard We've identified an issue where the dashboard displays the dollar symbol ($) in the ROI section for GBP accounts, causing confusion. We're working on a fix to ensure the correct currency symbol is displayed for all non-dollar and non-RUB accounts. This will help provide clear and accurate financial information for all users.